Q: Do I need to worry about locating underground utilities before my fence or deck installation?

 

A: Not at all! Naklo Fence & Deck takes care of that for you. It's the law in Ontario to have underground utilities located before any digging, and we include this essential service as part of our process. We'll contact Ontario One Call to mark the location of gas lines, electrical cables, and water pipes on your property, ensuring a safe and damage-free installation.

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Q: Do I need a permit to build a fence in my yard?

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A:  In most cases, you won't need a permit for a fence in our service area. However, it's important to be aware of local bylaws that regulate fence height and style. Most municipalities have a maximum height restriction (around 7 feet), and there might be specific rules for fences around pools. If you're installing a fence with a new pool, the pool construction permit will usually outline the fence requirements. We'll be happy to help you navigate these regulations and ensure your fence complies with local bylaws.

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Q: How deep do you set your fence posts?

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A: At Naklo, we set our fence posts at least 3.5 to 4 feet deep. This depth ensures your fence posts will remain stable and won't heave due to Ontario's seasonal freezing and thawing cycles. In rare cases where we encounter obstacles preventing us from reaching that depth, we'll discuss the situation with you and find the best solution before setting the post.

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Q: Will my landscaping be damaged during the fence or deck installation?

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A: We take extra care to minimize any disruption to your landscaping. While some plant movement or removal might be necessary, we'll communicate with you throughout the process to ensure minimal impact. In tight spaces where our equipment can't fit, we'll hand-dig to protect your plants.

And here's a key difference that sets us apart: thorough site cleanup, including soil removal, is always included in our quotes. You won't be left with piles of dirt to deal with – that's our promise!

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Q: Do you offer a warranty on your fence and deck installations?

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A: Absolutely! All Naklo installations include a 2-year workmanship warranty. This covers any issues related to the quality of our installation. In addition, many of the products we use come with their own manufacturer warranties, including limited lifetime warranties on structural integrity, fade resistance, and stain resistance. This ensures your investment in a Naklo fence or deck is a wise one, protected for years to come.

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Q: Can I buy the vinyl fence materials from you and install it myself?

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A: Absolutely! While we take pride in our competitive installation services, we understand that some homeowners prefer the DIY approach. We're happy to help you with a local consultation where our team can measure your property, help you design the perfect vinyl fence, and provide expert advice. You can then order the materials through our partner company, U-Fence Supplies, located in London, Ontario. They'll ensure you have everything you need for a successful DIY installation.

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For further details and the most up-to-date information, please refer to the City of London Fence Bylaw (PS-6).

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